In order to use the call by name function, each user will need to record a Self Identification Message of their name.
1. Dial your voicemail menu (The envelope button or dial 999).
2. Enter your voicemail PIN number (from your 3CX welcome email or one you have set).
3. Go to the options menu (‘9’ key).
4. Press ‘5’ key to record the self ID message.
5. Record your name only, i.e. “Sarah Jones.”